How do I change the Hosting Plan for an account?
The hosting plan determines the services that go with the account and the prices for these services. Big sites with high hit rates and special …
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I can’t install forums on my sites?
It seems that anonymous access is not set on forum virtual directory. Please make sure “AdvWebAdmin” is selected as anonymous use and Application pool should …
What permissions needs to be configured for web directories?
Read and Execute is all you need for the install folders (you can use HCGroup in lieu of Everyone). For the web you may need …
Why do I get an error while creating a db from a webadmin in HC?
If you are getting the following error: Error: 71400050 : Unable to perform action. Error: Access denied for user: ‘root@localhost’ (Using password: YES) This errors …
How and where do I setup more the 2 dns servers?
With Hosting Controller you cannot specify more than 2 nameservers. If you use DNS software such as Simple DNS Plus, you can set it to …
How do I fix DCOM Issue between Web Server and Remote Secondary Machines?
When service pack 1 is applied on HC primary or remote Mail/DNS 2003 machines then DCOM communication problem occurs. It is because Microsoft has shipped …
Why am I getting the error “Error: Unable to create the SQLServer object.” ?
It seems to be that you have not installed SQL Server Client Utilities on HC Primary machine. Apply this hotfix https://hostingcontroller.com/english/downloads/HotFixV61_2_1.exe install SQL Server Client …
How do I setup MS SQL On Secondary Server?
Follow the steps below to Install and Configure SQL Server on Secondary Server. 1. Install SQL Server on Secondary Machine. 2. Install the Client Setup …
How do I fix LiveStats problems?
Make sure you have installed latest hotfix 2.5 on your machine and in case of live stats 8.0 version you have to follow under mentioned …
Why is HC not backing up MySQL database and just creating a blank database backup file (.bak)?
First apply latest hotfix 2.8 on your machine and follow these steps: Stop all IIS and Hosting Controller Services. Copy mySQLdump.exe from (X:/mySQL installation path/Bin) …
Correcting Horde problems after upgrading to PHP 5 on Plesk 7.5.x
With Plesk 7.5.x, a PHP upgrade to version 5 will cause some issues with Horde. These issues stem from problems with the pear scripts that …
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