HIVELOCITY SERVER MANAGEMENT

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Let Hivelocity handle your
server management.

At Hivelocity, all our servers include live chat & phone support, 24/7 technical support, hardware diagnostics & replacements, OS reloads, network intrusion monitoring, and are protected by our network & hardware SLA. In addition to these great benefits, our Managed Services customers also receive OS updates and patches, server security hardening and monitoring, proactive service monitoring, and more. With managed server techs on-site within feet of your server 24/7/365, our Managed Services packages help ensure your servers are running optimally at all times.

Benefits of Dedicated Server Managed Services Include:

Advanced Security:

  1. Server hardening at provisioning and installation
  2. CSF firewall setup at provisioning
  3. LAMP stack hardening

Continuous Patching:

  1. OS updates maintained
  2. Security patching
  3. Rebootless updates with Kernal Care

Escalated Remediation:

  1. Automated updates
  2. Malware scanning with Maldet
  3. Performance optimization
  4. Instant action on hardware or service failures

Constant Monitoring:

  1. Proactive service monitoring
  2. Service discovery alerts
  3. RAID monitoring

MANAGED SERVICE PLANS

*We support Ubuntu 18.04 and 22.04, CentOS and Almalinux 8 or CloudLinux 8.

*Please Note: a public IP address is required for our managed services to work properly.

*Due to the nature of highly customizable infrastructure, the installation and customization of certain applications and custom code may not be supported. The team at Hivelocity will make a best effort on all requests, but reserves the right to exclude the following items from our Managed Services offerings.

  • 3rd party applications and scripts
  • 3rd party plugins that are not supported and approved by the native application (cPanel)
  • Custom code and software
  • Custom database administration (beyond standard import, dumps, tuning, DB basic admin)
  • FFmpeg
  • Registrar DNS changes
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Add to a new server
Strasmore, Inc
Hivelocity has an extremely helpful and knowledgeable tech team, lightning speed support response time, and everyone at all levels are very approachable and are good listeners. Hivelocity helps us reach our customers in any region of the world and let us be next to them and provide them with the best technical support ever. Moreover, their consistency and high availability maintain our reputation at its finest.

Marc Chartouny Global Infrastructure Manager Strasmore, Inc.
Systemworks, LLC
Hivelocity dedicated servers have provided a rock solid solution to our Police DTS Cloud Application.The customer service and support staff are always available for any needs we have had over the years.The uptime and high performance of these dedicated servers have allowed us to concentrate on the development of our product and growth of our business!

Glenn Kuczer, CEO, Systemworks, LLC
Unihost Brasil
"We have an extremely positive experience with the Hivelocity service and quality, which helps our web hosting company to grow safely and reliably!"

Unihost Brasil Team