Access your database remotely on a cPanel hosting

First of all, it is important to explain how the database/database user names are formed. The names consist two parts — your cPanel username and the actual database/username name. For example — if your username is “user” and if you named your database “databasename” you should use: user_databasename Same for

Fix open DNS servers as reported by dnsreport.com

This seems to be a common theme for cpanel servers. Please check your nameservers with this tool( https://dnsreport.com). If you get a red box that says Open DNS Servers, please fix it quickly by using the following instructions. Edit /etc/named.conf and find the section that looks like this: options {

Getting error while deleting the nameservers

Solution Issue: if you are receiving the several instances of the following error in WHM while deleting the nameserver entry from the option >> Nameserver IPs “Sorry, the nameserver ip a.b.c.d cannot be removing since it is still registered with an ICANN register.” Following resolution will be helpful to you:

Compress cPanel domlogs

Solution Before setting up compression of your logs, you will want to have cpanel run the stats as often as possible. This is so you do not miss any stats that would have been included, were your logs not compressed before stats run. To do this, login to WHM, and

Fix the MYSQL ERROR: Client does not support authentication protocol

Solution This error is encountered by both scripts and applications, that are unable to use the new authentication protocol introduced by MySQL 4.1.x. The only real fix for this, would be to update your code. There is however a workaround, that can be implemented. You will need to edit your

CPanel is emailing me about smartcheck errors. Is my drive failing?

Solution As of January 2006, CPanel has made some changes to their smartctl implementation, which is what they use to periodically scan for SMART errors on your drive(s). Previous versions were somewhat buggy, and did not usually correctly report minor SMART inconsistencies. Due to recent upgrades by CPanel, when their

How do I access Spam Assassin?

Solution 1. Login to your control panel (https://www.yourdomain.com:8082) 2. Click on the “Mail” link. This will display “Mail Manager Main Menu” screen. 3. Click on “SpamAssassin“. This take you to the “Spam Message Filter Configuration” screen. 4. The “Current Status” box will tell you if Spam Assassin is currently enabled

How do I manage domain SSL Certificates?

Plesk enables you to upload a Secure Socket Layer (SSL) Certificate, generate a Certificate Signing Request (CSR), and/or generate a Self-signed Certificate. Each certificate represents a set of rules used when exchanging encrypted information between two computers. Certificates ensure secure communications; this is especially important when handling e-commerce transactions and

How do I manage anonymous FTP Access?

Within Plesk the Administrator, or Client given domain creation capabilities, can set up Anonymous FTP capabilities for a given virtual host. Anonymous FTP is used to allow an open, yet controlled, environment for visitors to the domain to download and/or upload files to and from the domain account. Users will

Checking Which Ports Are Open When the Firewall Is Activated

Linux firewall ports are used to allow or deny incoming or outgoing connections to a Linux system. Different firewall products have different commands or methods to open ports, such as iptables, ufw, or firewalld. The port number, protocol, and zone are usually required to specify which port to open. The