Answered by the Webhosting Experts

I am getting an error when I try to FTP to my windows server: 425 Can’t open data connection

This is sometimes caused if the windows server you are trying to connect to
is using port filtering or if the server does not allow passive FTP
connections. In this case you will need to open the connection properties
of your local FTP client and change the option of using Passive or Active
mode for FTP Connections to Active.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.