1. Go to “Account” tab
2. Click on “Backup my Account and Websites” Icon
3. Clikc on “Back up” icon
4. Fill in all the needed information such as Prefix of backup name and volume size and the e-mail where the backup status will be sent.
5. Select whether to backup the Configuration or the Configuration and Content.
6. Click on Backup Button
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.