Answered by the Webhosting Experts

How to Resolve phpMyAdmin 500 Internal Server Error

Typically, when users receive a 500 internal server error warning through phpMyAdmin, it comes down to an issue of permissions. phpMyAdmin requires specific permission settings and should this change for some reason, it can produce a 500 series error. Often, this is due to changes made when upgrading cPanel to newer versions.

Luckily, by updating the permissions of a couple specific files, you can usually resolve this issue in just a few steps.

 

Updating Permissions for phpMyAdmin

To change the permissions settings, follow these steps:

  1. To start, check the current permissions settings for the following files:

    /usr/local/cpanel/3rdparty/bin/php

    /usr/local/cpanel/3rdparty/bin/php-cgi

    To check the permissions, you’ll need to use the command:

    ls -l

  2. The files listed above should be set to 755 permissions. When listed out using the ls -l command, they should look like: rxxr-xr-x. If not, then change the permission to 755 using the command:

    chmod 775

    followed by the location of the file you’re changing.

  3. Once the permissions have been changed, execute the command shown below from the shell.

    /scripts/makecpphp

Now, with these permissions fixed, you should not receive the phpMyAdmin 500 internal server error anymore.

 

Popular Links

Looking for more information on phpMyAdmin? Search our Knowledge Base!

Interested in more articles about Databases? Navigate to our Categories page using the bar on the left or check out these popular articles:

Popular tags within this category include: MySQL, MSSQL, phpMyAdmin, PostgreSQL, and more.

Don’t see what you’re looking for? Use the search bar at the top to search our entire Knowledge Base.

 

The Hivelocity Difference

Seeking a better Dedicated Server solution? In the market for Private Cloud or Colocation services? Check out Hivelocity’s extensive list of products for great deals and offers.

With best-in-class customer service, affordable pricing, a wide-range of fully-customizable options, and a network like no other, Hivelocity is the hosting solution you’ve been waiting for.

Unsure which of our services is best for your particular needs? Call or live chat with one of our sales agents today and see the difference Hivelocity can make for you.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.