- Log into the End User side of Plesk
- Click on Websites and Domains
- Click on FTP Access
- Click on Create Additional FTP Account
- Fill out the form that is displayed:
- FTP Account Name: what do you want the login to be? (Required field)
- Home Directory: This will be the highest directory they will have access to. By default they have access to / for the Subscription.
Do note they will have access to everything below this point. (Required Field) - New FTP Password and Confirm FTP Password should be self explanatory, type in what the FTP password should be for this user. (Required Fields)
- Then click on the OK button and the new FTP user will be created.
How to Create FTP user account in Plesk
Need More Personalized Help?
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.