Before you add any domains or websites for a customer, that customer account must be added in Plesk in order to manage the websites associated with the customer through Plesk easily.
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Login to the Plesk with admin user.
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Once logged in, on the left hand side under Hosting services section click on Customers.
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Now on the next screen click on Add New Customer button.
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On the next step, enter the contact information of the customer for which the hosting account is being set up for.
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Scroll down a bit. Under “Access to Panel” section create a username and password for the customer.
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Again scroll a bit. Under Create subscription for the customer section provide all the details along with the website domain name, the hosting / service plan, , addons etc…
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Once you provide all the details, click on the OK button at the bottom to add the hosting/customer account.
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On the next screen you will see that your first customer / website is added to Plesk successfully.