Solution
1. Login to your control panel (https://www.yourdomain.com:2082)
2. Click on the “Mail” link. This will display “Mail Manager Main Menu” screen.
3. Click on “Auto-responders“
4. Click on “Add Auto Responder“
5. Enter the “Email Address” to send the auto response
6. Enter the “From” name, (for example, my company)
8. Enter a “Subject“, (for example, thank you)
9. Enter your message in the “Body“
10. Click on “Create/Modify” to create the auto responder.
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.