a) Login to your websites CPanel
b) Search for Backup option and click on it
c) Now here on this page Click on Generate/Download a Full Backup
d) Under “Backups Available for Download”, click the link with the file name of the backup.
e) Once you clicked on it , it will start downloading the backup file
f) Select a destination on your PC for where you would like to save it to.
g) Click Save
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.