a) Login to your websites CPanel
b) Under the “Preferences Menu” option, click “Change Password”
c) Now Enter your old password and then your new password , make sure you will UNCHECKING the box of Allow MySQL password change
d) Click on “Change my Password”
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.