Answered by the Webhosting Experts

FAQ: End User Documentation for Hsphere

How to publish my site using FTP?
Answer: Once logged in to your CP, click on the FTP/User account menu. There you will see Login (your FTP username), Host Name (your FTP host name), and password

(where you can change your FTP password). Use that information to login to your FTP account. Once logged in, be sure to publish your files to the yourdomain.com folder

and NOT to the root folder.

How to publish site using Dreamweaver or Cute Site Builder?
Answer: Once logged in to your CP, click on the FTP/User account menu. There you will see Login (your FTP username), Host Name (your FTP host name), and password

(where you can change your FTP password). <br><br>
That will be your username, hostname, and password. Your path is yourdomain.com/ (include the trailing slash and do not use a slash before yourdomain.com)

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.