Change my plan
If you would like to upgrade or downgrade your plan, you can do so in your billing control panel. You will see an icon then …
Latest articles for category: Customer Service
Key Features
# Free Installation! # Unlimited Domains per Server! # Complete Server Administration Interface! # Fully Featured Domain Owner Interface! # Separate Server Administrator, Reseller and …
What is your acceptable use policy ?
Acceptable Use Policy AUP HiVelocity.net’s services may be used for lawful purposes only. Unacceptable practices include but are not limited to: drug dealing; attempting without …
What Web Servers do Hivelocity Support?
Hivelocity supports the Apache, and Internet Information Server (IIS)
I do not see an icon for bandwidth under “my servers” in my.hivelocity.net
The most common reason for this is your billing password is not synched with our bandwidth graphing software. If you do not see your bandwidth …
How do I access the legacy support system
If you wish to review tickets you have posted in the legacy support system you can login to it at https://support.hivelocity.net/index.php The username and password …
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