Latest articles for category: Customer Service

Yes, you can call for reboots. Please call us toll free @ 1-888-869-HOST (4678) .

Yes, you can use Hivelocity’s name servers. There is no charge for this. This DNS information can be found within the online billing interface we …

There is normally a setup fee of $99 on all servers. If you require something more than the normal specifications listed on the server plans …

The number of IPs depends on the subnet range you will be given/request at the time of purchase, this value can vary from 1 available …

Yes, SATA drives typically are $5 more per month

This can be done at $32.50 per ½ hour unless customer has managed services, then it is free.

IRC or IRC bots may not be operated on our servers (shared or dedicated) at this time.

If you prepay for 12 months of hosting on any “Shared, Virtual Server or Reseller” plan we will provide 3 additional months of service free. …

Yes we do offer Urchin. $5 per month per domain.

We have a download test page- https://www.hivelocity.net/about/network. If you need more email sales@hivelocity.net

You will login at our site https://my.hivelocity.net/auth/login using your login and password. Once you have logged in, you will see on the left side, different …