Hivelocity FAQ
The following is a list of commonly asked questions relating to Hivelocity, our company policies, and billing. If you have a specific question, use the …
Latest articles for category: Customer Service
How do I change my Personal Information?
If you want to change your Personal Information, please go to https://my.hivelocity.net/ and Login. In “My account icon” click in “Account Settings”; The first block …
How to add automated Daily Backups and Rapid Restore service to your Hivelocity server.
This is an in-depth informational video on our new Daily Backup and Rapid Restore service.
SSL activation with Hivelocity
Purchase Purchasing an SSL is easy. Installing it? Not always so clear cut. We’ve worked to make it as simple as possible to secure your …
How to setup your security questions in MyVelocity
1. Login to my.hivelocity.net. 2. Click on the account image in the top right corner. This will open the account menu. 3. Click …
How to add free Cloud Storage to your Hivelocity account
*Update 10/2021: Please note, this is an EOL product no longer being offered to new customers. 1. Log into your account at my.hivelocity.net. 2. …
How to Access Your Hivelocity Server’s IPMI
What is IPMI? IPMI is a useful feature on your device that allows you to remote control your server regardless of if it has an …
What is Softaculous and do HiVelocity Provide it with CPanel dedicated server
The Softaculous is an auto-installer which allows the installation of web applications with the click of a button. A wide variety of applications are available …
What Happens if I exceed my data transfer limit?
Any data transfer in excess of plan threshold will be charged at the end of the billing period.
What database software does Hivelocity support?
Hivelocity supports Microsoft SQL server AKA MSSQL , PostgreSQL , and MYSQL.
Can I upgrade my server from 10 to 20, 50 and 100 mbps?
Yes, this can be done easily. Just email your Account Manager or sales@hivelocity.net to arrange the upgrade. Following are the email addresses that you can …
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