Answered by the Webhosting Experts

How to add new customer/website in Plesk 12

Before you add any domains or websites for a customer, that customer account must be added in Plesk in order to manage the websites associated with the customer through Plesk easily.

  1. Login to the Plesk with admin user.
    Plesk Login Image

  2. Once logged in, on the left hand side under Hosting services section click on Customers.
    Next step image of pressing customers under hosting services.

  3. Now on the next screen click on Add New Customer button.
    Add New Customer Button

  4. On the next step, enter the contact information of the customer for which the hosting account is being set up for.
    Enter all information for new user image.

  5. Scroll down a bit. Under “Access to Panel” section create a username and password for the customer.
    Image of creating a username and password for new customer.

  6. Again scroll a bit. Under Create subscription for the customer section provide all the details along with the website domain name, the hosting / service plan, , addons etc…
    Image of creating a subscription with red highlighted important parts.

  7. Once you provide all the details, click on the OK button at the bottom to add the hosting/customer account.
    Press OK button

  8. On the next screen you will see that your first customer / website is added to Plesk successfully.
    Final product of adding a new customer image.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.