a) Login to CPanel of your website
b) Click on FTP Accounts under Files Menu
c) You should now see existing FTP Accounts
d) Click on configure FTP client , next to the FTP user for which you want to configure FTP client.
e) Click on FTP configuration file link to configure your FIlezilla FTP client
f) Once clicked on it , it will ask you to download .xml file save it and open it with your filezilla FTP client
If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.
If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.