Answered by the Webhosting Experts

How do I transfer a domain from one user to another?

Go to Reseller Panel -> Manage User Backups and make a backup of the user who owns the domain you want to transfer.

Login as that user, go to User Panel -> Domain Administration -> Change domain name, and change the name of that domain to something different (ie: from domain.com to domain2.com). This is done so that you can restore the domain on the other account without DA complaining that it already exists.

Go back into the Reseller Panel, and create the a new user. Set the domain to the actual name of the domain you want transferred. If the user already exists, then just create the domain through the User Panel -> Domain Administration menu.

Take the backup from step 1, and rename is from olduser.tar.gz to newuser.tar.gz, where newuser is the name you are transferring TO and olduser is the name you are transferring FROM.

From Reseller Panel -> Manage User Back

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.