Answered by the Webhosting Experts

Fix for Helm: Adding a MSSQL Database to a Domain Fails, and I Get ‘SQL Server Does Not Exist or Access Denied’ in the Log

If you’re receiving the error “SQL Server does not exist or access denied” when trying to add an MSSQL database to your domain, follow the steps below:

  1. First, make sure you have SQL Server installed on the server.

    *Note: You cannot add databases using MSDE, as it is a single instance cut-down version and does not provide this functionality. You need the *full* version of SQL Server in order to add databases. Either SQL Workgroup, or SQL Standard or Enterprise edition.

  2. Now, make sure that the SQL Server service (located at Home > System Settings > Servers > Your Server > SQL Service) has the SA username and correct password. This ensures Helm can connect and create the database.
  3. Next, check SQL itself. You need a default instance of SQL to be present. This is selectable from the actual installation of SQL Server.

    For instance, you may have something like:
    SQLSERVERHELM
    SQLSERVERSQL 2000

    but no default instance, which would just be:
    SQLSERVER

    Without the default instance, Helm won’t be able to access SQL Server to add databases.

*Note: As of version 3.2.8 of Helm, named instances of MSSQL are now supported.

 

Popular Links

Looking for more information on MSSQL? Search our Knowledge Base!

Interested in more articles about Databases? Navigate to our Categories page using the bar on the left or check out these popular articles:

Popular tags within this category include: MySQL, MSSQL, phpMyAdmin, PostgreSQL, and more.

Don’t see what you’re looking for? Use the search bar at the top to search our entire Knowledge Base.

 

The Hivelocity Difference

Seeking a better Dedicated Server solution? In the market for Private Cloud or Colocation services? Check out Hivelocity’s extensive list of products for great deals and offers.

With best-in-class customer service, affordable pricing, a wide-range of fully-customizable options, and a network like no other, Hivelocity is the hosting solution you’ve been waiting for.

Unsure which of our services is best for your particular needs? Call or live chat with one of our sales agents today and see the difference Hivelocity can make for you.

Need More Personalized Help?

If you have any further issues, questions, or would like some assistance checking on this or anything else, please reach out to us from your my.hivelocity.net account and provide your server credentials within the encrypted field for the best possible security and support.

If you are unable to reach your my.hivelocity.net account or if you are on the go, please reach out from your valid my.hivelocity.net account email to us here at: support@hivelocity.net. We are also available to you through our phone and live chat system 24/7/365.